- All Categories
- Your Account and Discounts Web account
About your Order and T&C
Delivery
Can I change my shipping address?
Where is my tracking number?
What kind of delivery options do you offer?
How much does shipping cost?
Where is my order?
Where do you ship?
How long does it take to ship?
What happens if I am not at home when delivery is attempted?
Payment
Why do I still receive the payment pending emails?
What is the status of my payment?
What are the payment options?
How long will payment take to process?
Can I make a payment for my order over the phone?
Why did my payment fail?
Conditions of sale
My Order
Homegrown Stash Member
Rewards
What can I get for the points I've earned?
How do I redeem my points?
I'm very close to earning a reward. Can I buy extra points to get there?
Points
What happens to my points if I make a return?
How can I earn points?
How do I check my points balance?
Does it cost anything to begin earning points?
How long will it take for points to post to my account?
Do my points expire?
How do I contact support if I have questions about my points?
Membership
Your Account and Discounts
Discounts
Web account
How do I create my account in Homegrown?
How do I add/remove an address from my account?
How do I update my password?
I haven't received the email to reset my password. What should I do?
Newsletter
About our Product Selection
Mixpacks
Product
How do I choose my strain?
Why do some strains cost more than others?
Are cannabis strains really that different?
Recommendations
Storage & Germination Guarantee
The Future of Cannabis is here
Web account
How do I create my account in Homegrown?
Lovely to hear you wish to create your Homegrown account! By registering, you will be able to easily access your user information, save your addresses, check your order history, and access your custo…
How do I add/remove an address from my account?
It's very easy! First of all, log in into your account. Once done, go to the ADDRESSES section, where you will find all the addresses entered when placing your orders. In here, you will also see the…
How do I update my password?
Super easy! You'll simply need to log into your account with your current password, and enter the section INFORMATION. Once in here, complete all the spaces, enter your new password and click on "sav…
I haven't received the email to reset my password. What should I do?
It is possible that with the email address you are trying to reset the password, you actually haven't got a registered customer account. On the other hand, it could also be that you simply signed up…