About your Order and T&C
Can I change my shipping address?
Where is my tracking number?
What kind of delivery options do you offer?
How much does shipping cost?
Where is my order?
Where do you ship?
How long does it take to ship?
What happens if I am not at home when delivery is attempted?
Why do I still receive the payment pending emails?
What is the status of my payment?
What are the payment options?
How long will payment take to process?
Can I make a payment for my order over the phone?
Why did my payment fail?
Conditions of sale
Homegrown Stash Member
What can I get for the points I've earned?
How do I redeem my points?
I'm very close to earning a reward. Can I buy extra points to get there?
What happens to my points if I make a return?
How can I earn points?
How do I check my points balance?
Does it cost anything to begin earning points?
How long will it take for points to post to my account?
Do my points expire?
How do I contact support if I have questions about my points?
Your Account and Discounts
How do I create my account in Homegrown?
How do I add/remove an address from my account?
How do I update my password?
I haven't received the email to reset my password. What should I do?
About our Product Selection
How do I choose my strain?
Why do some strains cost more than others?
Are cannabis strains really that different?
Storage & Germination Guarantee
The Future of Cannabis is here
We rely on local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.
Want to check on your order status? Clicking the button below will give you some neat order details: Find my order