What happens to my points if I make a return?

When you return an item, you lose the associated credit you originally earned by buying the item in the first place.

Sound kind of confusing? Let's take an example: let's say you had previously spent $150, and you decide to buy a $20 item, which bumps you up to $170. If you decide to return that item, your progress would also go back down to $150 – it's just like you hadn't bought the item in the first place.

How did we do?

How can I earn points?