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What happens if I am not at home when delivery is attempted?
Payment
Why do I still receive the payment pending emails?
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How long will payment take to process?
Can I make a payment for my order over the phone?
Why did my payment fail?
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My Order
Homegrown Stash Member
Rewards
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I'm very close to earning a reward. Can I buy extra points to get there?
Points
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Does it cost anything to begin earning points?
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Do my points expire?
How do I contact support if I have questions about my points?
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Your Account and Discounts
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I haven't received the email to reset my password. What should I do?
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About our Product Selection
Mixpacks
Product
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Why do some strains cost more than others?
Are cannabis strains really that different?
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The Future of Cannabis is here
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- Why did my payment fail?
Why did my payment fail?
This could have happened for a number of reasons:
– Shipping and billing address don't match
– Insufficient funds
– Bank rejected funds
– Payment information entered incorrectly
If you have re-entered your information and double-checked everything and are still encountering problems, please call +1 (760) 313-7455 and we can help you process your payment over the phone.
