Payment

Why do I still receive the payment pending emails?

If you have made a recent payment and are still receiving the payment pending emails, please bear with us - the finance team is doing its best to process payments as fast as possible. These are remin…

Updated 1 year ago

What is the status of my payment?

Payments can take anywhere from 24 hours up to 2 weeks to process the payment depending on the method selected. The reason for this time is because the transaction process goes through a number of st…

Updated 1 year ago

What are the payment options?

We are offering you a bunch of alternative payment methods depending on the state where you are placing your order. You can pick the option that suits you best: - Popular Wallet: You can pay for your…

Updated 1 year ago

How long will payment take to process?

Payments can take anywhere from 24 hours up to 2 weeks to process the payment depending on the method selected. The reason for this time is because the transaction process goes through a number of st…

Updated 1 year ago

Can I make a payment for my order over the phone?

Sure! We can offer ACH and other methods as instant payments when you call us. Please, call +1 (760) 313-7455 between 9am and 5pm Pacific Standard Time.

Updated 1 year ago

Why did my payment fail?

This could have happened for a number of reasons: – Shipping and billing address don't match – Insufficient funds – Bank rejected funds – Payment information entered incorrectly If you have re-entere…

Updated 1 year ago

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