About your Order and T&C
Delivery
Can I change my shipping address?
Where is my tracking number?
What kind of delivery options do you offer?
How much does shipping cost?
Where is my order?
Where do you ship?
How long does it take to ship?
What happens if I am not at home when delivery is attempted?
Payment
Why do I still receive the payment pending emails?
What is the status of my payment?
What are the payment options?
How long will payment take to process?
Can I make a payment for my order over the phone?
Why did my payment fail?
Conditions of sale
My Order
Homegrown Stash Member
Rewards
What can I get for the points I've earned?
How do I redeem my points?
I'm very close to earning a reward. Can I buy extra points to get there?
Points
What happens to my points if I make a return?
How can I earn points?
How do I check my points balance?
Does it cost anything to begin earning points?
How long will it take for points to post to my account?
Do my points expire?
How do I contact support if I have questions about my points?
Membership
Your Account and Discounts
Discounts
Web account
How do I create my account in Homegrown?
How do I add/remove an address from my account?
How do I update my password?
I haven't received the email to reset my password. What should I do?
Newsletter
About our Product Selection
Mixpacks
Product
How do I choose my strain?
Why do some strains cost more than others?
Are cannabis strains really that different?
Recommendations
Storage & Germination Guarantee
The Future of Cannabis is here
Points
What happens to my points if I make a return?
When you return an item, you lose the associated credit you originally earned by buying the item in the first place. Sound kind of confusing? Let's take an example: let's say you had previously spent…
How can I earn points?
You can earn points by participating in any of our innovative promotions! Simply visit Homegrown Stash page and take part in our current opportunities. In addition, make sure to check back every once…
How do I check my points balance?
Your up-to-date points balance is always displayed at the top of the Homegrown Stash page.
Does it cost anything to begin earning points?
Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Make sure to visit the Rewards section to get started.
How long will it take for points to post to my account?
You should receive points in your account instantly once you complete a promotion.
Do my points expire?
Yes! Your points will expire 12 months after if you don't use them.
How do I contact support if I have questions about my points?
Our team is ready and waiting to answer your questions about our rewards program! Just send us an email to support@homegrowncannabisco.com and we'll be in touch.
